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About Company
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Name: Tesco Hindustan Service Centre
Website: www.tescohsc.com
Job Details
Education: Any Graduate
Experience: Freshers
Job Location: Bangalore
Job Description
Technical Support AssociateTo interact with store personnel working in the stores in UK through calls and resolve their
queries related to any part of the store (Front End / ShopFloor / Backoffice)
The role is responsible for delivering an excellent standard of customer service to Tesco’s internal
customers and uses their expertise to effectively troubleshoot issues raised during a call/ through
mails exchanged.
To be aware about business and customer needs and offer accurate and comprehensive
information in the mail/during a call. To consistently exceed set daily and monthly targets on
customer service availability and any other agreed performance parameters.
Adhere to and comply with organization’s compliance policies and procedures pertaining to the
process.
Technical Support AssociateTo interact with store personnel working in the stores in UK through calls and resolve their
queries related to any part of the store (Front End / ShopFloor / Backoffice)
The role is responsible for delivering an excellent standard of customer service to Tesco’s internal
customers and uses their expertise to effectively troubleshoot issues raised during a call/ through
mails exchanged.
To be aware about business and customer needs and offer accurate and comprehensive
information in the mail/during a call. To consistently exceed set daily and monthly targets on
customer service availability and any other agreed performance parameters.
Adhere to and comply with organization’s compliance policies and procedures pertaining to the
process.
APPLY HERE
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